At ECS, we realize the urgency of aircraft-on-the-ground (AOG) emergencies. Our on-call professional AOG-trained response supervisors, customer service, and production support staff will coordinate the resolution of your AOG situation, responding immediately to reduce your aircraft downtime whenever you need us and wherever you are. With a 23-year reputation for reliable service, we are here for you 24/7. Our single-point contact provides you with a simple and direct means of communicating your emergency to a specialist who is ready to respond:

• 414.421.5300 (Local and international customers)
• 800.327.9473 (Within the US)
• For after hours emergencies, call the appropriate number and follow directions on prompter
• For non-emergency concerns, questions, or product information, click the assistance link below and fill out the digital form or call the numbers above during work hours (CST)

ECS AOG services offer:

• 24/7 Emergency contact
• Worldwide support
• Extensive, expert knowledge of systems and product compatibility
• Applicable certification support
• Available paperwork, test data, CFC, and PMA - 8130-3 tags
• In-stock core product inventory for immediate delivery
• Assembly support available on an individual basis
• Flexible counter-to-counter or special courier shipping
• Flexible payment options, including wire transfers, credit cards, and standard terms for established customers